Safe custody of wills

Finding the original will

The Supreme Court of Queensland needs the original signed will, not a copy. Here is where originals are usually held, how an executor gets one released, and what happens if only a copy survives.

Where to look, in order

The solicitor who prepared it

The first and most likely holder. Look for a safe custody receipt, a will index card or any correspondence on a firm's letterhead in the deceased's papers.

A firm that has since merged or closed

Practices change names and amalgamate constantly. Files and safe custody packets normally transfer to the successor firm; the Queensland Law Society can help identify who took them.

The Public Trustee of Queensland

The Public Trustee prepares free wills and holds enormous numbers of originals. They will search their register on proof of death.

The bank

Safe deposit boxes and older bank safe custody services still hold wills. The bank will need the death certificate and proof you are the executor before opening anything.

The accountant or financial adviser

Often holds a copy, and almost always knows which firm the client used.

At home

Filing cabinets, a home safe, with the title deeds, or in the back of a folder with the insurance papers. Search before assuming it is lost.

We will do the chasing

Give us the name of the firm, bank or branch you think holds it and we will write for its release on your authority as executor. That is included in our fixed probate fee. If the will genuinely cannot be found, we can advise on an application to prove a copy.

Tell us about the will and the estate

Five minutes now saves a phone call later. We'll tell you whether a grant of probate is actually needed, quote the fixed fee in writing, and list exactly what we need from you. Everything is handled remotely — you don't need to come in.

A death overseas or interstate doesn't stop us acting — if there are assets in Queensland, the Supreme Court here can make a grant, and we can also reseal a grant already made in another country or state. You don't need to be in Queensland to be the applicant.

What is held in Queensland? Tick anything that applies.

The original will — safe custody

The Supreme Court needs the original signed will, not a copy. If it's held in another firm's safe custody, a bank or the Public Trustee, tell us and we'll write for its release.

What did the estate hold? Tick anything that applies.

Sending this form does not create a lawyer–client relationship, and we run a conflict check before we act. Please don't include sensitive financial details until we've confirmed we can act for you.

Common questions

What does safe custody of a will mean?

Most solicitors store the original signed will in a fireproof safe or deed room at no charge, and record it in a safe custody register. The executor collects it after death, on proof of death and identity. Banks and the Public Trustee of Queensland offer the same service.

How do I find out where a will is held in Queensland?

Start with the deceased's papers for a safe custody receipt or a solicitor's letter, then their bank, their accountant, and the Public Trustee of Queensland. If the firm that drew the will has closed or merged, the files usually transfer to a successor practice, and the Queensland Law Society can help identify who holds them.

Can I get probate with a copy of the will?

Only by special application. The Supreme Court presumes a will that cannot be found was destroyed with the intention of revoking it, so you must file evidence to overcome that — how the will was made, who saw it last, and what search you carried out. It is slower and more expensive than producing the original, so it is always worth searching properly first.

Will another firm release the original will to you?

Yes. On the executor's written authority a firm holding a will in safe custody will release it to the executor's solicitors. We write for it as part of the fixed fee — you do not need to deal with them yourself.

Do you store wills in safe custody?

Yes, at no charge for clients whose wills we prepare, with a written receipt and a register entry so the executor can find it later. We can also take custody of existing wills.

Not sure who holds the will?

Call 0488 340 853 with the name of the deceased and the town they lived in — we will tell you where to start.

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